This is a lengthy document we agree. The short version is these points.
- You are responsible for checking the legality in your country.
- Free Reships do not apply to every country (look below for the list)
- You must be 18 to buy from this website. Moreover, you will not resell to anyone under 18.
- You have to use your name.
- The products on this site are for research purposes only.
- You are responsible for your safety.
The below section is the full document and in any difference should be considered the master document.
By using this site, you agree to the following Terms and Conditions. We strongly advise you read them through before buying any product from our website. A purchase means you automatically agree to our Terms and Conditions.
No Free Reship countries
Individual countries have a higher loss of packages, because of this, we have created a list of what we deem high-risk nations and anyone that orders from these do so at there own risk. We will not reship packages to these countries or offer compensation under any circumstances.
Countries excluded from the reship guarantee.
- New Zealand
- United States
All of these countries the customer buys at their own risk with no compensation in any form will be given no matter how the order was shipped.
Purchase of Airmail Shipping
By purchasing Airmail method of shipping, you agree that in the result your order not being delivered for any reason skookums.net is not held liable and no compensation in any form will be given. We do our very best to ensure this does not happen. Our reputation online proves it.
Purchase of Tracked Shipping
By purchasing Tracked method of shipping, there is no insurance, and you agree that in the result your order not being delivered for any reason skookums.net is not liable and no compensation in any form will be given. If you wish to be compensated should your order not be delivered you must select the Insured shipping method.
Purchase of Tracked / Insured Shipping
By purchasing Tracked/Insured method of shipping you agree that in the result your order not being delivered after a period of 20 days from the day of shipping has passed, we will make arrangements to reship your order free of charge.
Orders exempt from reshipping or where the postal service could not complete the delivery due to incorrect delivery information supplied or where the postal service has left notice of attempted delivery and you the customer did not follow up with the information issued by the delivery service. Only one free reship will be given for any order. Any orders confiscated by customs will not be reshipped as it is the responsibility of the customer to ensure that ALL items ordered are legal in their country and do the due process to retrieve them.
Important – Please note, reship value only goes to the amount of €500 euros anything more, and it is not covered. Which means if you order for €3000 euros and the package is lost we will reship for free €500 worth of product. If this is an issue, please contact us before placing your order.
What if customs has it?
If an order is stopped while in customs you the customer must pursue your countries customs department. This should not be more than a small annoyance since by ordering you have agreed you have checked the legal status of your order and have confirmed all products are legal in your country.
You must be 18 years of age or more to buy any product on this website. By placing an order, you confirm that you are the person whose name you have supplied, and that you are at least 18 years of age. You understand that providing false information is an offense. You confirm that you will not supply our products to anyone you believe may be less than 18 years of age. We reserve the right to cancel an order or refuse to sell a product to anybody we suspect might be under 18.
Payment of orders
All orders must be paid in full before shipped. Once payment is received in full your order will be processed for delivery the next working day if payment has been received after the daily cut off time for that day. There is also a possibility of your bank charging a small international transaction fee this is not skookums.net this is your bank making this additional charge.
Bitcoin is an anonymous method of payment which means we do not know whom payments are sent from. We require up to three confirmations. You will receive an email confirming your order has moved to processing automatically. If you do not get this email (check your spam), please contact us at [email protected]
If you do not contact within 14 days, it is likely that your payment will be complicated to match and you may lose your payment and order.
You are responsible for any bank fees that may apply to your order. Bank transfers can take lots of time. Bitcoin will be the quickest option for you to make your order.
Claims for incorrect or missing items.
Any demand for goods missing from an order, the wrong item delivered or any discrepancy in your order must be submitted by email within seven days of delivery date. Please email full details of your claim to [email protected]
and provide clear pictures of items received with packaging.
Products and Goods
By purchasing and/or using any service/product sold by us, you agree that it is intended for research purposes only. By performing any form of research using any product sold by us, you agree to use well-equipped facilities, with all necessary safety equipment and procedures in place. You also agree to undertake a full risk assessment of any product sold by us, and will not proceed with, or allow, any actions to be taken which could increase the risk of harm or damage to any persons or property.
Amending or Cancelation of an order
Once an order reaches the status of Awaiting Shipping, no changes can be guaranteed and will probably not happen as your order is now packed and mixed with all other mail ready for post office processing. Before reaching this point, amendments can be made but not guaranteed as your time stamp on your email does not mean we will see and process your change before processing your order. All cancellations of orders will be charged either 10% of the order value or €10 whichever is greater administration fee which will be deducted from your refund.
New support Policy
We also have a new support policy. We are happy to give you support and we have hired more people and a new support system to do this better.
By purchasing you agree to the following.
You wave your right to reships or support of any kind if you make threats or post negative reviews before 2 conditions are met. We have been around a long time and are known for taking care of our customers.
- The shipping times posted have past. Europe 3-12 days Business DaysRest Of The World 5-21 days Business Days
- Give us at least 48 business hours to respond.
We are not trying to stop reviews. We encourage them. They build the community as a whole. If you want please place a review stating “it was shipped 10 days ago and has not shown up yet” if that is factual and true. However, if you post “selective scammers was shipped 10 days ago and still no show” you calling us selective scammers, in this case, waves your right to support.
The reason for this is people post a review then 2 days later they get their product. The review is not removed so even though we took care of the customer properly we still are left with a bad reputation.
For the security of other users please don’t post anything specific about packaging. We encourage things like “I did not like the packaging cause it smelled bad” or “the packaging is secure and discrete” Please do not mention anything specific.
You agree to the following statements when purchasing goods from us
- The site is only for the use of persons aged 18 or over
- We are not responsible for the actions of individuals or groups who have purchased products from this website.
- The information provided on this website is for informational, historical, educational and scientific purposes only.
- It is not the intention of this website to promote, condone, or incite the use of illegal or controlled substances.
- You must check the legality of our products in your country of residence before purchase.
- We are not responsible for customers who violate the laws of their country of residence.
- All products are sold strictly for research purposes only, such as GC/MS referencing, primarily reagent testing, and in vitro receptor binding assays.
- You agree to indemnify us against prosecution and accept responsibility for all imported goods.
- You agree that you will undertake a risk assessment of the compounds and the way in which they are intended to be utilized, and will not proceed with, or allow, any actions to be taken which could cause damage or increased risk of harm to any persons or property.
- By purchasing from this website, you agree that all compounds are supplied strictly for research use only, primarily reagent testing and GC/MS reference, in well-equipped facilities, with all necessary safety equipment and procedures in place.
- By agreeing to our terms and conditions, you accept that you are either a research institution, chemistry student, or facility. We do not allow or take orders from anyone other than those listed above.
By ticking the box, you agree to the following: You agree that you will not hold the skookums.net liable for any harm resulting in any improper use of any products. It is your responsibility to check the contents of your order(s) are 100% legal to import, possess, and use for your intended purpose. The company accepts no responsibility for any orders, or action taken concerning the purchase(s) or importation thereof. Any public claims of scams or statements that call us scams mean we have the right to refuse you any customer service. The products sold by skookums.net are not intended for purchase, possession or use by any persons under the age of 18, and you agree that you are not under this age, nor are you ordering on behalf of, or for supply to any persons who are below 18. All compounds are supplied strictly for lab use only, primarily reagent testing and GC/MS reference.
The company reserve the right to refuse service to anyone who is suspected of misuse of their products, with a full refund being given in this event if an order has been paid for but not sent. Users will be banned from the site in this case.
Skookums.Net reserves the right to alter these Terms and Conditions at any given time, and we are not under any obligation to notify you of such changes. By accepting the Terms and Conditions, you are responsible for any infringement that may arise